24/7 roadside assistance
When a Vehicle Goes Down, Who Answers?
Vehicle down right now? Call us — 24/7 mobile roadside help for commercial drivers, dispatchers and fleets across the Charlotte area. We come to the vehicle.
Safety first. If the vehicle is in an unsafe location or presents an immediate danger, contact emergency services (911) first.
When You Call, Have This Ready
- Where the vehicle is — address, exit or cross street
- Vehicle type and unit number
- What happened and any warning lights
- Whether it's safe where it sits, or can move
Don't have it all? Call anyway — we'll work through it with you.
What happens next
From Your Call to a Clear Next Step
We Come to the Vehicle
Our mobile mechanic responds to your facility, fleet yard, jobsite, customer location or roadside location.
We Assess the Problem
We inspect the vehicle, identify what is preventing it from operating safely and explain the available options.
We Repair It or Help Direct the Next Step
When a safe roadside repair is possible, we work to get the vehicle moving again. When the repair requires a properly equipped shop, we will say that instead of attempting something that should not be completed roadside.
What we handle
Roadside Support May Include
- No-start and battery issues
- Starting and charging-system problems
- Electrical diagnostics
- Warning lights and drivability concerns
- Belt, tensioner and hose failures
- Brake and air-system concerns
- Trailer problems
- Minor mechanical repairs
- Emergency inspections and assessments
Not Every Roadside Call Should End With a Roadside Repair
Sometimes the right solution is repairing the vehicle where it sits.
Sometimes the right solution is stabilizing it so it can safely reach the appropriate shop.
Sometimes the most valuable answer is knowing that the vehicle should not be driven.
The goal is not to force a repair. The goal is to give the driver, dispatcher or fleet manager an experienced assessment and a clear next step.
Same vehicles breaking down again and again? A scheduled maintenance plan can stop the next call before it happens.
Roadside request
Send a Roadside Request
Save This Number Before the Next Breakdown
Call or Text 704-422-4264